•  It provides a detailed model of the influencing process showing the relationships between the six action skills area.
  • The tools are based on psychological principles and research based behavior models adapted for practical use to get desired results.
  • It gives you proven fill in the blank formats to make sure the process is successful.
  • It gives specific ways to respond to difficult reactions while keeping you in control of the influencing process. 
  • It contains the Dynamic Influencing Model© which provides a frame work for the whole influencing process and the relationship of the Six Action Skills necessary to increase your interpersonal success.
  • It’s a how to, step by step, set of action skills that significantly increase your interpersonal effectiveness
  • It’s a reference manual to use to trouble shoot difficult interpersonal situations and generate additional options.
  • It’s a syllabus of the skills needed and allows you to plan  and monitor your skill growth.  

​​This is a Handbook

  • People are born with one of four social styles which guarantee miscommunications between the styles regardless of the subject.
  • You will learn how to adjust the message so each different style will hear you.
  • You will learn how to build trust with team members for a more stable and productive work environment.
  • You will learn how to confront others to ask for what you need without creating conflict for a smoother flowing environment.

This book is the culmination of many years of training seminars and in-house programs. The contents have been thoroughly tested by the Project Management community in a wide variaty of application areas. These skill work 


This book is a how to do it model of the influencing process to get better results from team members and co-workers.

  • You will be able to get more done with others with less hassle and stress.
  • This handbook will give you the skills and perception to solve your most difficult influencing situations
  •  You will learn the skills to prevent conflict, or to get performance, or to cut through the smoke screens you encounter.
  • You will have a tool box to turn to so you can cope with difficult situations

Many of us find dealing with people, especially in the workplace, scary, awkward and difficult. We need new tools.

Who? This book will allow you to improve relationships with people you care about both inside the workplace and outside the workplace with friends and family.